Membership Plans – 14 Day Free Trial

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We stand behind our product and our method. If your purchase fails to meet your expectations, you may return it within the first 30 days for a full refund.
Payment Questions
Is Payment Secure on your site?
Yes. Payments are 100% secured with SSL. Secure payments are powered by Stripe, used by millions of businesses around the globe.
What forms of payment do you accept?
You can pay with any major credit or debit card, or PayPal.
How does the Free Trial work?
When you register for a free trial, you get 14 days access to all of the Courses. At the start of the 15th day, your card will be charged based on the plan that you selected.

If you cancel at any time during the 14 days, you won’t be be charged anything.

You can cancel at anytime by going to : My Account

How does the 30 Day Money Back Guarantee work?
We stand behind our product and our method. If your purchase fails to meet your expectations, you may return it within the first 30 days for a full refund.
Technical Questions
What do I need to watch the course?
An internet connection and a device to connect to it. You can complete the course on any computer, tablet or Smartphone. For the best experience we recommend learning on a larger screen device – like a laptop of tablet.
Can I watch the course from more than one computer?
Yes. You can log in from anywhere you like from any device. You progress is stored in our system, not on your computer.
Do I need any special software to watch the course?
No. The courses can be followed using free software that most computers and tablets will have had installed during the course of everyday internet usage
Certification Questions
Who accredits your Certifications?
Our courses are accredited by the CPD Certification Service. We also prepare you for a number of different forms of accreditation.

  • Once you have completed a course we will provide you with a Certificate of Completion. This indicates that you have completed the course and the assessment attached with the course.
  • We prepare you to sit the Microsoft Office Specialist accredited Excel Core and Excel Expert exams. These exams must be sat in a Microsoft Accredited Test Centre.
  • We prepare you for the IACT Excel iMaster certification. This is highest level Excel accreditation available. This is a credit based certification which requires completion of a number of courses, online assessments and a project submission.
How do I receive my Certificate?
After you have completed a course and passed the associated examinations and you receive a Certificate. This certificate is delivered in PDF format for you to print. It’s Internationally recognized and demonstrates to future employers that you have a high proficiency in Excel.
How do I receive my Excel Master Diploma Certificate?
When you have completed all courses and assessments, you can download the Excel Master project. You then work through the project and when you’ve finished, simply ZIP the file and email it to Excelmaster@eLearnExcel.com

Our Master Trainer will then mark your project. Your mark will be emailed to you, along with your Certificate.

If you email us your postal address, we will also post your Excel Master Certification to you.

How do you know it's me that has taken the assessments?
In the same way that Universities ask their Online students to agree to an Honor Code, we do the same. When you sign up to take the exam, you are signing up to our Honor Code, stating that it is you that has competed the exam.

To see our full list of FAQ’s please go here : FAQs